Expert insights

Bringing you the latest discussions, opinions and advice from our travel, meetings and events experts.

Filter results by:

10 December 2019

Data insights - and how to use them

Although many organisations don’t know precisely how much they spend on meetings, expense data is usually a good place to start. Third party venue sourcing and events logistics suppliers should also be able to supply data to help build up the picture, as will meeting planners themselves.

Read more

10 December 2019

Our view: The personal touch – how hotel chains are using technology to deliver personalisation

Consider this. The number of connected desktop computers, mobile devices, iPads, smart watches and the like is expected to hit 55 billion by 2025. Little wonder hotels are exploring how to connect with each guest consistently across different channels.

Read more

9 December 2019

Our view: Technology and the business traveller experience

Today’s aircraft are designed with both passengers’ comfort and the time spent airborne in mind. To enhance their comfort, airlines are investing in innovation, especially in wellness, meditation and technology.

Read more

6 December 2019

Our view: Looking ahead - what we want to see in the rail industry | Capita Travel and Events

The UK rail network is on the brink of a new age. With the Williams Rail Review about to announce its findings, the railways are set to undergo the biggest shakeup since the 1990s.

Read more

11 November 2019

How to win a Smarter Working Wellbeing Award

We have launched the very first business travel awards that recognise the great work suppliers are doing to improve traveller and delegate wellbeing. But, what does it take to win an award? It may not be as hard as you think. We explain some tips on guaranteeing an award-winning entry…

Read more

11 November 2019

London remains Europe’s city hotspot for new hotel projects

There's now a greater choice of accommodation styles, products and brands across Europe for business travellers and meeting delegates than ever, with new hotel projects at an all-time high. Read about some of the latest and upcoming hotels.

Read more

11 November 2019

Focus on hidden disabilities: Airlines (part two)

Our airline partners British Airways, Singapore Airlines and Emirates are supporting and assisting travellers who have both physical and ‘hidden’ disabilities to ensure they receive the support they need to make their trip as comfortable as possible. Have a read.

Read more

5 November 2019

Our view: The ROI of talent retention

There are lots of reasons employee retention is important, and this can be achieved by making employees feel valued, happy and looked after. We share our thoughts and advice to help you to achieve ROI on talent retention.

Read more